We strive for you to be satisfied with your www.prettygirl-dress.com purchase.
should you decide the merchandise is not satisfactory, our return policy is stated
The merchandise must be mailed back to us. Customer is responsible for
the shipping costs of all returned items.
All returns must be sent with a
delivery confirmation number in order to qualify for a refund.
No refunds are
given on shipping and handling charges. Personalized items and sale items are
The shop isn’t responsible for items lost in the mail or
damaged during transit. In order to try to prevent damages, we carefully wrap
all our items and send them in regular envelopes or boxes depending on each
Address package to:
prettygirl-dress will issue a full refund in the form of the original payment
(including sales tax) ONLY when each of the following conditions has been met:
1. The merchandise must be returned within fourteen (14)
calendar days from the date of purchase
2. The merchandise must be in its original
condition, unworn and unwashed.
3. The merchandise must
be accompanied by the original invoice from our store.
4. All tags and labels
must be present.
5. If the merchandise is being returned and was purchased using
a credit card (PayPal), the credit to your account will be processed within 2-3
6. If you wish to exchange the merchandise for a different
style, size or color, your account will be credited for the returned items and
a new sale will be rung for the new merchandise.
The buyer pays the shipping
costs for the new order. By placing an order, you agree to the above terms and
Thanks for shopping at www.prettygirl-dress.com